Responsible Gaming
Gaming Should Be Entertainment
At Kingdom Casino, we believe gambling should be enjoyed as a form of entertainment only. It should never be viewed as a way to earn money, solve financial problems, or escape from personal difficulties. If you find yourself gambling beyond your means or for the wrong reasons, please reach out for support.
Age Verification
Kingdom Casino is only available to players who are 18 years of age or older, or the legal age for gambling in your jurisdiction in New Zealand. We take age verification seriously to protect younger people from the potential harms of gambling.
If you are under the legal age, please do not register or attempt to play. If you are aware of underage gambling, please report it to the appropriate authorities.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your gambling behaviour?
- Chasing losses by gambling more to try to win back money you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activities or lying about the amount you gamble
- Feeling anxious or irritable when trying to cut down or stop gambling
- Needing to gamble with larger amounts to achieve the same excitement
- Gambling as a way to escape problems, stress, or negative emotions
- Neglecting relationships, work, or hobbies due to gambling
- Borrowing money or getting into debt to fund gambling
- Failed attempts to control or reduce your gambling
- Thinking about gambling constantly, even when not actively gambling
If you recognise several of these signs, it may be time to seek help.
Self-Help Tools & Safer Gambling Features
Kingdom Casino provides tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose before play is restricted
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Limits: Set time limits for your gaming sessions
- Self-Exclusion: Take a break from gambling by temporarily or permanently closing your account
- Account Cooling Off: Take a mandatory break from your account for a set period
These tools are available in your account settings. We encourage you to use them as part of your responsible gaming approach.
Support & Help Organizations
If you or someone you know is struggling with problem gambling, support is available. The following organisations offer free, confidential help:
New Zealand
- Problem Gambling Foundation - Free helpline and support services
Website: www.problemgambling.nz - Gamblers Anonymous - Free peer support groups across New Zealand
Website: www.gamblersanonymous.org.nz
International Support
- GamCare (United Kingdom) - www.gamcare.org.uk
- GamStop (United Kingdom) - www.gamstop.co.uk
- Gambling Help Online (Australia) - www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) - www.responsiblegambling.org
- National Council on Problem Gambling (United States) - www.ncpgambling.org
If You Need Help
Problem gambling is a serious issue, but support is available and recovery is possible. Please reach out today if you or someone close to you is struggling:
- Contact the Problem Gambling Foundation in New Zealand for confidential support
- Use our self-exclusion tools to take a break from gambling
- Talk to a trusted friend, family member, or healthcare professional
- Seek counselling or therapy services in your area
Remember: Asking for help is a sign of strength, not weakness.